JOB OPENINGS
We are currently hiring for these positions and only accepting applications on Indeed.com:
Database and Development Manager
CENTENNIAL PARK CONSERVANCY
ABOUT THE ORGANIZATION
The Parthenon and Centennial Park have been essential parts of Nashville’s fabric for more than a century. As the nonprofit support organization for these treasured spaces, Centennial Park Conservancy is committed to sustaining the vibrancy of Nashville’s Centennial Park, home to the historic Parthenon, by supporting Metro Parks in revitalizing and activating this public green space to ensure the park remains a welcoming destination for recreation, culture, education, and community connection for all. The organization is responsible for a variety of initiatives focused on caring for the Park and maintaining its vibrancy. Focus areas include:
Public Green Space: We collaborate with Metro Parks on a multi-decade revitalization effort as well as ongoing maintenance and preservation needs in Centennial Park, thereby improving the community green space for present and future generations.
Cultural Arts: We fund compelling art exhibitions, lectures, and performances in the Parthenon museum for 330K visitors each year, and present free live music concerts at Musicians Corner for 100K people annually.
Education: We support families by presenting 100 free educational children’s events through Kidsville in Centennial Park and elsewhere, and underwriting Parthenon educational activities such as STEAM tours for 360 schools and more.
Environment: We inspire positive environmental change at Nashville Earth Day, the city’s official Earth Day celebration, and fund many local sustainability projects across the city. .
JOB DESCRIPTION:
The Database and Development Manager supports the many aspects of the work of the Development Department including donor communications, gift processing, database management, donor research, communications, stewardship, and other administrative support.
RESPONSIBILITIES:
Database and Technology Management:
Salesforce:
This role is the resident Salesforce CRM expert and will be the first contact for internal questions, assistance, and training
Works with leadership to set CPC Salesforce standards, provides ongoing user training education on new functionality and/or changes in the system
Assists CPC team in building Salesforce dashboards and running custom reports
Assists leadership in generating Salesforce reports
Assists leadership in portfolio creation for Development team members
Responsible for proactive data hygiene in Salesforce
Other Platforms: Classy, Museums Anywhere, DonorSearch, Pardot
Collaborates with marketing on appropriate digital messaging receipts for donations and memberships on all platforms
Architects all donor pages in Classy in collaboration with Marketing
Creates regular batch screening reports in DonorSearch
Coordinates with the Parthenon team to provide assistance for Digital Memberships through Museums Anywhere
Attends regular webinars from all supporting platforms
Maintains quality relationships with customer service units of Salesforce, Classy, Donor Search, Museums Anywhere as well as external consultants
Development Team Operational Support:
This position provides administrative support to the Development Department acting in an assistant role for Development team members in the
execution of operational activities
Responsible for weekly gift acknowledgement letter processing in coordination with Development team members
Attends, organizes, participates, and takes notes for weekly team meetings, project meetings, and gift management reviews
Assists with gathering and organizing materials for meetings, creating calendar invites, and booking lunch appointments as well as conference rooms
Meets regularly with the VP of Development tracking tasks for current and upcoming projects to ensure projects meet department goals and timelines
Collaborates with and supports team members on special projects/initiatives
Assists with the purchase, preparation, and delivery of donor thank you gifts
Responsible for Team data organization protocols and execution in Google Drive
Responsible for generating all mailing lists for donor campaigns as well as newsletter mailings
At the direction of leadership, supports the planning and onsite logistics of Development donor engagement events
Attends interdepartmental weekend and evening events including Nashville Earth Day, Musicians Corner, Echo Chamber Music Series, Donor Member Appreciation Day, Olympian Circle Event, Centennial Circle Dinner, and Gratitude Gathering
Gifts and Financial Management:
Coordinates gift processing to ensure accurate execution of check processing, deposits, and stewardship procedures
Supports tracking and sending pledge reminders for multi-year gifts
Works closely with the Director of Finance r to ensure weekly and monthly financial reconciliation of SalesForce and Quickbooks
Coordinates with Director of Finance to capture all gifts from tertiary platforms like paypal, venmo, and ACH deposits
Manages recurring payments and corresponding year end acknowledgements
Makes remote and on-site bank deposits, including cash donations collected at the Parthenon and all donation checks
When directed, researches and provides data from donor management systems for donor engagement projects
Handles large amounts of sensitive and confidential data with care and discretion
Supports the marketing department to coordinate a variety of donor communications, including sending out email communications, letters, invitations, newsletters, brochures, and other collateral as needed
Memberships:
Supports growth of the organization’s membership program by following the established stewardship and acknowledgement matrix in retaining and attracting members through proactive communications
Attains Development Team annual target for Membership revenue
Coordinates all communication relative to Memberships
Coordinates membership assets with the Parthenon team
Ensures all stated membership benefits are fulfilled by level
Collaborates with Marketing to ensure membership collateral materials are up to date and accurate on all CPC websites
Compile and coordinate yearly membership surveys, vet and analyze data, share findings forward with any recommendations based on data received
Intern Management:
Supports the hiring and management of Development Interns in the spring and fall
Manage intern hours and workflow, creating daily tasks and communicating outcomes and deadlines effectively
Position Requirements
QUALIFICATIONS:
Bachelor's degree is necessary
Three or more years of relevant development work experience is necessary
Experience in non-profit sector is preferred
Excellent detail management skills
Confidentiality and discretion are a must
Must have a professional attitude, and exhibit considerable tact, persuasion, and judgment in interactions with internal and external constituents
Strong database and computer skills including Salesforce experience (Salesforce certification preferred) as well as Classy, Google Drive, Donor Search, Asana, Pardot, Microsoft Excel and Word.
Affinity for mastering computer programs and database management
Ability to make independent decisions
Excellent oral and written communication skills
Excellent customer service skills
Excellent project management skills with the ability to multitask
Ability to handle crisis situations and perform well under pressure
Flexibility to work evenings and weekends when needed
The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 40 pounds
View our open internship positions.